Handling Information in a Care Setting

Course Description

When working in a care setting, it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships, and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

This course provides an introduction to the concept of handling information in care settings. At the end of the course, you will understand the need for secure handling of information, and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.

Learning Objectives

• Understand the need for secure handling of information in a care setting.
• Learn how to access support if you have questions regarding access to information.
• Understand the role confidentiality plays in building trusting relationships with care users.
• Know the definitions of key terms such as ‘need to know’ and ‘consent’.
• Understand the relevant legislation related to handling and storing information.

Target Audience

This course is aimed at anyone working in a care setting who is responsible for handling personal information about care users.

Modules

Recommended System Requirements

• Browser: Up-to-date web browser
• Video: Up-to-date video drivers
• Memory: 1GB+ RAM
• Download Speed: Broadband (3Mb+)

Course Duration

20 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.)